A: We send you a PDF and you print it

A: You will need a computer with an internet connection, a modern internet browser and an attached printer for printing (a colour printer is best)

A: The whole text of the Haggadah is included in Hebrew except two of the piyutim at the very end (the two Uv'cheins). The entire Haggadah is translated into our very colloquial translation except for Hallel.

A: It is a standard Ashkenazi Nusach.

A: This Haggadah was created as a tool for your child in Grades 4-7 so that s/he can play a more central role on the night – and thus feel included in the Seder, as opposed to being peripheral to it. It contains all the textual elements of a traditional Ashkenazi Haggadah, but with an emphasis on your child helping create not only the Haggadah in look, feel and some content, but also in playing more of a leading role on the night (for this reason, many of the comments are directed at your child – suggestions for them to do or say things at certain points.) Moreover, activities such as inserting your family photos and your child’s photos includes your child and your family profoundly in an adult ritual from which children often feel excluded – so please assist them in maximising their stamp on this Haggadah and on the night. We encourage you to let your child play this part with you in a dance of generations. This Haggadah contains some simple, engaging games for everyone to play together (not too many) and ideas for kids to share with others. The aim of this Haggadah is not to be an exhaustive source of Halachah (Jewish Law) pertaining to the Haggadah – we suggest that you add this into the flow where you feel it necessary. The translation is very colloquial and whilst attempting to maintain an appropriate level of fidelity to the ideas of the Haggadah, we seek to phrase this in a way which is natural to 21st century English-speaking kids.

A: YES, you are required to register an account before uploading images and creating designs online as without having an account, the site has no idea who to associate uploaded images and designs to. You can register on the site by clicking on the “Register” tab or “My Account” tab.

A: We recommend designing using either Chrome or Firefox for the best user experience. If you are using Internet Explorer and experiencing difficulty with some features, please try using either Chrome or Firefox as this may be causing your issues.

A: To upload your images it is recommended you create a gallery under the ‘My Gallery’ tab in the top right admin panel of the website. You simply click ‘add images’ and the upload tool will pop up allowing you to select the images from your desktop that you wish to upload. You can also upload images from inside of the editor by clicking on the “images” tab at the right of the editor.

A: The upload time for your images varies greatly and is mostly dependent on your Internet Service Providers (ISP) upload speeds. Remember many ISP's have a much slower upload speed than download speed. Our image servers’ support uploads up to 100/mb/sec which in most cases is more than 500 times the speed of an internet connection to guarantee the fastest uploads to all users.

A: The upload tool limits you to uploading no more than 50 images at a time. There is however no maximum limit to the number of images you can store in your gallery for project use as everything is cloud-based.

A: Currently, you cannot upload a custom PDF to our system. Only JPEG and PNG files can be uploaded to the editor.

A: Autofill will automatically load your images into the various placeholder blocks in sequential order. This will save you time by not having to manually add your images to each of the placeholder blocks. Once your design has been autofilled - you can review it and make changes to certain images by dragging and dropping a different image in its place if required.

A: The website is simply alerting you to the fact that your image is low resolution and may result in a poorer print quality. You can still order the print but we always recommend customers use higher resolution images. The size the image needs to be depends on the size of the print.

A: To move your image to the desired position – click on the image box you are trying to crop. Then click on the cropping icon on the right-hand side between the plus and minus sign. Then use your cursor to move the image around within the placeholder block to its desired spot.

A: Simply drag and drop a new image over the other one into the relevant placeholder block and the image will be changed.

A: Click the “add text” button on the right-hand side of the editor. To edit the text, hit the “+” button in the text box. A text editor box will appear where you can edit the text, allowing you to select your desired font, size, colour and alignment. Once happy with your choice, click save and your selection will be applied.

A: To edit the text, hit the “+” button in the text box. A text editor box will appear where you can edit the text, allowing you to select your desired font, size, colour and alignment. Once happy with your choice, click save and your selection will be applied.

A: Once you are happy with the design click on Save/Exit on the right of the editor. Your design will be stored in ‘My Account’ in the top right admin panel of the website. You can save your design at any point.

A: All items saved to ‘My Account’ can be edited later, so no need to worry about losing your design if you run out of time in one sitting. Simply login and access your account and click ‘Edit’ and you will be taken into the editor to complete your design.

A: Yes, you can return to your saved project at a later time. To access your saved project – simply log in to your “My Account” page to view your current projects and select the edit icon to begin working on your project again.

A: Our online project designer will warn you with a hazard sign if we think the photo is insufficient quality to print at the size selected in your page layout. Recommended photo resolution is in large jpg format at 300 dpi. Please note that many images taken with your smartphone or other device – or pulled from your Facebook account may be flagged as insufficient for print. Images with resolution warnings will be printed if not removed – use at your own risk and artistic discretion.

A: Unfortunately, no adjustments or amendments to artwork can be made once your order has been confirmed. Please use care before confirming your order to make certain everything is selected and designed as you’d like.

A: To redeem your order code – you MUST enter the promotional code in the ‘Promotion Code’ block on the 1st shopping cart screen once your product has been added to your cart and make sure you click ‘Apply’. Please note that promotional codes are case sensitive and must contain no spaces. The discounted rate will be reflected prior to checking out so please do not proceed to checkout if your shopping cart total has not changed.

A: The backgrounds tab can be used to change the page background colour. To do so – simply click on the colour of your choice and hit SAVE.

A: Yes, once inside the editor simply select the image you would like to add effects to. Then click ‘effects’ on the right hand side and select the effect you would like to apply to your image and click save.

A: Yes, you can share your designs with friends either via email or through a number of different social platforms. Simply login to ‘My Account’ and find the design you would like to share and click the ‘share’ icon and a range of options will pop up for you to select.